- Established2014
- Games SoftwareRealtime Gaming (RTG) exclusively
- Pokies Available150+ titles
- Supported CurrenciesAUD, USD, BTC, BCH, LTC
Check eligibility before you start an account
Uptown Casino is operated by Deckmedia N.V., Curaçao, and was established in 2014 under a Curaçao licence. Before opening an account, you must be at least 18 years old and located somewhere participation is legal.
The account rule is simple: one real account per player. Using multiple accounts can lead to closure and forfeiture of winnings and withdrawals, so it is worth taking a moment to make sure you are registering only once.
| Requirement | What it means |
|---|---|
| Minimum age | You must be 18 or older |
| Legal participation | You must be in a jurisdiction where participation is legal |
| Account limit | One real account per player |
| Restricted locations | New York, Kentucky, Washington State, Maryland, New Jersey, Louisiana, Missouri, Moldova and Israel |
How to complete the registration form
The cleanest way to approach registration is to work through the form carefully rather than rushing to the final button. You are creating the account that will hold your chosen currency, account number and password, so accuracy matters from the beginning.
Check that you are 18 or older and that participation is legal in your location. Make sure you are not registering from one of the restricted jurisdictions.
Start the account creation process and complete the information requested in the form. Use your own details and avoid creating another account if you already have one.
If the form asks you to select a currency, choose from AUD, USD, Bitcoin, Bitcoin Cash or Litecoin. AUD is available for players who prefer an Australian dollar account.
Keep your account number and password private. Do not give them to another person, and never allow a third party or a minor to use your account.
Take one final look at the details you entered and the account rules. If a registration instruction is unclear, live chat can help before you continue.
Registration creates your player account; any Bonuses you later consider have their own conditions. Keeping the account information correct and using one account helps avoid preventable account issues.
Choose your account currency and protect access
Uptown Casino supports AUD, USD, Bitcoin, Bitcoin Cash and Litecoin as account currencies. Choosing AUD can make the account easier to follow if you think in Australian dollars, while the crypto options suit players who prefer Bitcoin, Bitcoin Cash or Litecoin.
Account security is partly handled through encryption technologies and secure payment gateways. The operator also monitors accounts for unusual activity. These measures support account and transaction security, but your own account habits still matter.
- Keep the account number and password confidential.
- Do not let anyone else use the account, including a minor.
- Use only one real account in your own name.
- Contact support if you notice unusual account activity.
There is no need to share access details with friends or family. The account is for the registered player only, and keeping it personal helps maintain control over deposits, play and account requests.
Set up responsible gambling controls early
You do not have to wait until something feels difficult before asking about safer-play tools. Deposit limits, cooling-off periods and self-exclusion are available on request.
A deposit limit can help manage how much you add. A cooling-off period gives you time away from play, while self-exclusion is the stronger option when you want to stop access.
Contact the available support team and request the tool you want. Live chat operates 24/7, so you can ask for help at any time.
Only play with money you can afford to lose and treat casino play as entertainment. If it stops feeling enjoyable, take a break and use the available controls.
Account rules that matter after registration
A little account housekeeping can save trouble later. An account that is inactive for 180 days has its balance forfeited, while an account inactive for 6 months is closed. If you plan to keep the account, remember these inactivity rules.
There is also a written deadline for disputes. Any dispute must be submitted in writing within 14 days. Keep relevant account details and correspondence available if you need to raise an issue.
| Area | Rule |
|---|---|
| Inactive balance | Balance is forfeited after 180 days of inactivity |
| Account closure | Account is closed after 6 months of inactivity |
| Disputes | Submit disputes in writing within 14 days |
| Account access | The account number and password must be kept secure |
These rules are easy to overlook when you are focused on opening the account. Reading them before registering gives you a clearer idea of how to manage the account over time.
Where to get help while registering
If the registration form does not behave as expected or you need help with an account question, live chat is available 24/7. Support is provided in English, which keeps the conversation simple for Australian players.
- Live chat: available 24/7
- Email: replies within approximately one day
- Telephone: international toll-free and regular lines available
- Support language: English
For a quick registration question, live chat is the most direct option. Email may suit a less urgent request, while telephone support gives you another way to discuss an account issue.
Ready to set up your account?
Check your eligibility, choose your preferred currency and complete the registration form with care. Keep your access details private once the account is created.
Registration: your questions
How old do I need to be to register?
You must be at least 18 years old to create an account.
Can I create more than one Uptown Casino account?
No. The registration rule is one real account per player. Multiple accounts can be closed, with winnings and withdrawals forfeited.
Which account currencies are supported?
The supported account currencies are AUD, USD, Bitcoin, Bitcoin Cash and Litecoin.
Which locations are restricted?
Restricted locations include New York, Kentucky, Washington State, Maryland, New Jersey, Louisiana, Missouri, Moldova and Israel. You must also be somewhere participation is legal.
Can I request deposit limits or self-exclusion?
Yes. Deposit limits, cooling-off periods and self-exclusion are available on request.
How can I get help with registration?
Live chat is available 24/7. You can also use email, which has an approximately one-day response time, or international telephone support.
What happens if my account is inactive?
An account inactive for 180 days has its balance forfeited, and an account inactive for 6 months is closed.
How is account security handled?
Encryption technologies and secure payment gateways are used, and accounts are monitored for unusual activity. You are responsible for keeping your account number and password secure.
